Introduction

At Nappy Makers we are committed to protecting your personal information (here after referred to as your data) and we treat your data in accordance with the Data Protection Act 1998.

What information does Nappy Makers collect about me?

Nappy Makers collects information about you via your web browser for example the date and time of visit, the type of web browser in use and the URL of the site that referred you to Nappy Makers. We use this type of information to monitor performance of our website and to evaluate the effectiveness of advertising and promotions. We use cookies on this site to track the contents of your shopping cart.

We also collect information that you personally provide when you complete a contact us form, send us an email or place an order with us. We use this information to allow us to process your order and on occasion to send you our newsletter which contains information about our website and products which we think may be of value to you. Sometimes our newsletter contains information about other products or offers made available to us that we feel may also be of interest. You can be removed from our mailing list at any time by sending an email to info at nappymakers.com with the word unsubscribe in the subject line.

What does Nappy Makers do with the information we collect about you?

Nappy Makers uses the information we collect to process orders, to evaluate and improve the online shopping experience that we offer and to direct and inform our marketing activities.

Will Nappy Makers make my data available to other third parties?

No, Nappy Makers will not disclose your data to a third party except where such disclosure is necessary to conclude the business being conducted (for example giving your address to a courier company) or where required by law or permitted by law. In each of these instances Nappy Makers will only disclose as much of your data as is necessary under the particular circumstances.

What else will Nappy Makers do with my data?

Nappy Makers will retain your data securely and only for as long as is consistent with its purpose, usually three years. Where customer accounts have remained inactive for three years or more we will delete all the details associated with these accounts or transactions. Your data will only be kept for longer than three years where required to do so by law or permitted to do so by law. After three years your data will be destroyed in such a manner as to make it incapable of being recovered.

Can I see the data held on me by Nappy Makers?

Yes, on your request Nappy Makers will make available to you the data we hold on you within a reasonable time frame and at no cost. We will ask that you provide us with two pieces of photographic identification. In the event that you dispute the data Nappy Makers holds on you Nappy Makers will amend or delete your data as necessary.

Who do I contact about this privacy policy or my data?

All queries relating to our privacy policy or requests for a copy of your data held my Nappy Makers can be directed to Jacqueline Morrison, contactable by email (info at nappymakers.com), telephone (0141 416 5540) or at 1 Tamar Drive, East Kilbride, Glasgow, G75 8TY.

Last updated September 2009